FAQ


FAQ

 

If your items are damaged or broken please email rebelpotions@yahoo.com immediately and I am happy to issue a replacement. I do not do refunds.I do not accept returns.

 

As long as your order has not yet been shipped you can cancel it. E-mail me at rebelpotions@yahoo.com and I am happy to process your cancellation.

 

Is it normal for my soap/bath bomb/etc to change color?

Yes! Especially products containing  vanilla which many of my products do. Vanilla may turn soaps and bath bombs brown over time.

I am happy to do custom orders.

I do not share your personal information with any other parties.

 

Shipping can vary. I no longer keep items in stock. Instead I make them to order as needed.So shipping can now take a week or so that way nothing is ever out of stock and you can buy it when you want it. This saves me from needing a place to store everything and also gives you fresher products.